Privacy policy

Last updated: April 14, 2026 | Applicable to all orders placed via apronly.com

At Apronly, we collect only the information we actually need to serve you. We do not sell your data. We do not share it with anyone who has no business knowing it. This policy explains exactly what we collect, why, and how we protect it.

By using and accessing any of our Services, you acknowledge that you have read and understood this Privacy Policy. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

1. Who We Are

Apronly is an apron brand based in New Delhi, India. Our store and website are operated on Shopify, which enables us to provide our Services to you.

Address: 140 GP Block, Pitam Pura, New Delhi – 110034
Email: contact@apronly.in
Phone: +91 97182 82339

2. Personal Information We Collect

Depending on how you interact with our Services, we may collect or process the following:

Contact details — Name, email address, phone number, delivery address, billing and shipping address.
Financial information — We do not store your card or UPI details. All payment processing is handled securely by our payment gateway partners (Razorpay / Shopify Payments). Order transaction details and payment confirmation are retained for legal and accounting purposes.
Account information — Username, password, security questions, preferences and settings.
Order & transaction information — Products purchased, customisation requirements, order history, items added to cart or wishlist, and any returns, exchanges or cancellations.
Communications — Emails, WhatsApp messages, or customer support inquiries you send us regarding your order.
Device & usage data — IP address, browser type, pages visited — collected automatically via cookies and Shopify analytics.

3. How We Collect This Information

We collect personal information from the following sources:

Directly from you — when you create an account, place an order, or communicate with us.
Automatically through our website — from your device via cookies and similar tracking technologies.
From our service providers — including Shopify, payment processors, and delivery partners who collect or process data on our behalf.
From our partners or other third parties — where applicable and permitted by law.

4. Why We Collect This Information

We use personal information for the following purposes:

To process and fulfil your order, including customisation requests, shipping, returns and exchanges.
To communicate order updates, shipping details, and delivery confirmations.
To create, maintain and manage your account and remember your preferences.
To improve our website experience and product offerings.
To send promotional emails — only if you have opted in. You can opt out at any time.
To detect and prevent fraudulent, illegal, unsafe or malicious activity.
To comply with applicable law, respond to legal process, or enforce our Terms of Service.

5. How We Share Your Information

We do not sell, rent, or trade your personal information. We share it only with:

Delivery partners (Shiprocket, Delhivery, or similar) — to fulfil your shipment.
Payment processors (Razorpay / Shopify Payments) — to complete your transaction securely.
Shopify — our e-commerce platform that hosts our store and manages order data. To learn more, visit shopify.com/legal/privacy.
Business and marketing partners — to support personalised advertising and marketing, subject to your rights described in Section 8.
Government or legal authorities — only if required by Indian law or valid legal process.
Successor entities — in connection with a merger, acquisition, or similar business transaction.

6. Cookies

Our website uses cookies to remember your preferences, keep your cart active, and understand how visitors use our site. You can disable cookies in your browser settings, but some features of the store may not function correctly if you do so.

7. Data Retention

We retain your order and personal data for a minimum of 3 years for GST and legal compliance purposes. After that, data is deleted or anonymised. How long we retain your data may also depend on whether we need it to maintain your account, resolve disputes, or comply with other legal obligations.

You can request deletion of your personal data by emailing us at contact@apronly.in, subject to any legal obligations we must comply with.

8. Your Rights and Choices

Depending on where you live, you may have some or all of the following rights in relation to your personal information:

Right to Access / Know — Request access to the personal information we hold about you.
Right to Delete — Request deletion of personal information we maintain about you.
Right to Correct — Request correction of inaccurate personal information.
Right of Portability — Receive a copy of your personal information in a transferable format.
Opt out of marketing — Unsubscribe from promotional emails at any time using the link in our emails. We may still send non-promotional communications related to your account or orders.
Opt out of targeted advertising — Depending on where you reside, you may direct us not to share your information for targeted advertising.

To exercise any of these rights, contact us using the details in Section 11. We may need to verify your identity before processing your request. We will not discriminate against you for exercising these rights.

9. Security

We take reasonable steps to protect your data, including SSL encryption on our website and restricted access to personal data within our team. However, no internet transmission is 100% secure, and we cannot guarantee absolute security. We recommend that you do not use unsecured channels to communicate sensitive information to us.

10. Children's Data

Our Services are not intended for use by children. We do not knowingly collect personal information from anyone under the age of majority in your jurisdiction. If you are a parent or guardian of a child who has provided us with their personal information, please contact us and we will delete it. We do not sell or share the personal information of individuals under 16 years of age.

11. Third-Party Websites and Links

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices of those websites and encourage you to read their policies separately. Information you share on third-party platforms may be visible to other users without limitation as to its use by us or by third parties.

12. International Transfers

Your personal information may be transferred, stored, and processed outside the country in which you reside — including by Shopify and our other service providers. Where applicable, we rely on recognised transfer mechanisms such as the European Commission's Standard Contractual Clauses to ensure adequate protection.

13. Our Relationship with Shopify

Our Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve them. Information submitted through our store may be shared with Shopify and third parties in other countries. To learn more about how Shopify handles your data, visit the Shopify Privacy Portal.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated date. Continued use of our website after changes are posted constitutes acceptance of the revised policy.

15. Contact for Privacy Concerns

For any privacy-related questions or requests, contact us at:

Apronly

Address 140 GP Block, Pitam Pura, New Delhi – 110034

Email contact@apronly.in

Phone +91 97182 82339

If you have complaints about how we process your personal information and are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.